Support

You’ve come to the right place.

At PC Locs, we understand the importance of support. If you’re not satisfied, we’re not satisfied. Our purpose is to make life easier.

Carrier 40 Charging Cart™

FAQ's

How many large Baskets by PC Locs come with the Carrier 40 Cart?

Eight Baskets in total.

What colour Baskets will I receive with the Carrier 40 Cart?

2x blue, 2x green, 2x yellow and 2x red

What devices are compatible with the Carrier 20 Cart?

The Carrier 40 is designed to fit almost any device, including the latest USB-C devices - up to 13 inch in the Large Baskets. But if you're still unsure, there is a simple template that you can download in the section below to determine whether or not your devices will fit. All you have to do is download the file, print it to scale on an A3 size paper and place your device within the guides. Instructions are included on the template. For further information or help, contact us.

My devices are too big for the larger Basket. What can i do?

So your device is too big? We have you covered. You can purchase the Device Rack that replace the Baskets and allows larger devices, such as Laptops to be compatible. There is a simple template below that you can use to determine whether your device will fit inside the Device Rack. For further information or help, contact us.

Are there any special power requirements for charging 40 devices?

Simply plug it to a power outlet and you're ready to charge. The Carrier 20 Cart is equipped with ECO Safe Charge power management system for safe and efficient charging. ECO Safe Charge stages the availability of power to each bank of devices.

Can I purchase additional Baskets?

Yes. Please contact us for details.

Where can I find the serial number plate on the cart?

The serial number plate on the Carrier 40 Cart is located on the power tray panel of the cart, at the bottom.

Downloads

Carrier 40 Cart Quick Start Guide

PC Locs products are easy to set up. Download the the Quick Start Guide to get started.

Carrier 40 Cart User Instructions

PC Locs products are easy to set up. Download the instruction manual for more information. For further assistance please contact us.

Large Basket by PC Locs Measuring Template

The Carrier 40 Cart is equipped with eight 5-slot Large Baskets by PC Locs. They are designed specifically for Chromebooks, but can also hold a whole range of other devices too – and there are lots of them. To make it easier for you to identify what fits and what doesn't, we've created a template. For further assistance please contact us.

Carrier Device Racks Template for the Carrier 40 Cart

If your device doesn't fit inside the Carry Basket, you can replace them with the Stainless Steel Device Racks, which are designed for larger devices. Download this simple template to identify whether or not your device will fit inside the Carrier Device Rack slots. For further assistance please contact us.

Carrier 40 Cart Detailed Specifications Flyer

Download this document to view more detailed specifications of the Carrier 40 Cart. For further assistance please contact us.

ECO Safe Charge User Instructions

Download the instructions to learn how to use and setup your ECO Safe Charge.

Goldwall 3/4 Combination Padlock - Instructions (newest lock)

Instructions for your Carrier Cart combination padlock.
(January 2024)

Sesamee Combination Padlock - Instructions (discontinued)

Instructions for your Carrier Cart combination padlock.

Lockdown Kit - Installation Instructions

Learn how to install your lockdown kit.

Product Support Videos

Carrier 40 Cart - Setup Video Guide

This video demonstrates how to setup the Carrier 40 Cart for the first time after unpacking. For more details refer to the downloadable PDF instruction manual.

Testimonial Video with Como Primary School and the Carrier 40 Cart

This video shows how the Carrier 40 Cart is being used at Como Primary School.

Coated Racks Install Guide - Carrier 30 and 40 Cart

Short video guide on how to install your Carrier 30 Cart or Carrier 40 Cart Coated Racks for your devices.

ECO Safe Charge Power Management System Setup & Operating Guide

Learn how to setup and use the ECO Safe Charge Power Management System in your Carrier 40 Cart.

Previous Generations - Stainless Steel Wire Racks Install Guide - Carrier 30 and 40 Cart

Short video guide on how to install your Carrier 30 Cart or Carrier 40 Cart Stainless Steel Wire Racks for your devices.

Previous Generations - ECO Safe Charge Power Management System Setup & Operating Guide

Learn how to setup and use the Eco Safe Charge Power Management System in your Cart.

Warranty

Can't find what you're looking for?

Do you need to speak to someone regarding a warranty claim or technical support? Click the button below to fill in a short support email. We're here to help.

Submit a support email and we'll respond within 48 hours.

Submit a ticket