Support

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At PC Locs, we understand the importance of support. If you’re not satisfied, we’re not satisfied. Our purpose is to make life easier.

Discontinued – CarryOn™

FAQ's

Will my device fit in the CarryOn? Is it compatible?

1. The CarryOn is USB charging so the device needs to have a USB charger cable. For example, most iPads are compatible because it charges with a Lightning to USB power connector cable. Most Tablets in general usually charge via a Micro-USB to USB power connector cable.

2. Check the dimensions of the device, including the power connector and case, if you are planning to use one. There is a template available in the Downloads section below to determine whether your device will fit.

What is the charging rate of the CarryOn?

Maximum of 2.4 amps at each port.

Downloads

CarryOn Quick Start Guide

PC Locs products are easy to set up. Download the Quick Start Guide to get started. For further assistance please contact us.

CarryOn Cleaning Instructions

Learn how to clean your CarryOn.

Product Support Videos

CarryOn - Setup Guide

This video demonstrates how to setup the CarryOn for the first time after unpacking. For more details refer to the downloadable PDF instruction manual.

Warranty

Can't find what you're looking for?

Do you need to speak to someone regarding a warranty claim or technical support? Click the button below to fill in a short support email. We're here to help.

Submit a support email and we'll respond within 48 hours.

Submit a ticket