Support

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At PC Locs, we understand the importance of support. If you’re not satisfied, we’re not satisfied. Our purpose is to make life easier.

CarryOn™

FAQ's

Will my device fit in the CarryOn? Is it compatible?

1. The CarryOn is USB charging so the device needs to have a USB charger cable. For example, most iPads are compatible because it charges with a Lightning to USB power connector cable. Most Tablets in general usually charge via a Micro-USB to USB power connector cable.

2. Check the dimensions of the device, including the power connector and case, if you are planning to use one. There is a template available in the Downloads section below to determine whether your device will fit.

What is the charging rate of the CarryOn?

Maximum of 2.4 amps at each port.

Downloads

CarryOn Device Compatibility Template

The CarryOn features 5 slots designed for most iPads and Tablet devices. To make it easier for you to identify what fits and what doesn't, we've created a simple template you can download. For further assistance please contact us

CarryOn Instruction Manual

PC Locs products are easy to set up. Download the instruction manual for more information. For further assistance please contact us.

CarryOn Specifications Flyer

Download this document to view more detailed specifications of the CarryOn. For further assistance please contact us.

Product Support Videos

CarryOn - Setup Guide

This video demonstrates how to setup the CarryOn for the first time after unpacking. For more details refer to the downloadable PDF instruction manual.

Warranty

Can't find what you're looking for?

Do you need to speak to someone regarding a warranty claim or technical support? Click the button below to fill in a short support email. We're here to help.

Submit a support email and we'll respond within 48 hours.

Submit a ticket

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