Discontinued – iQ 10 Sync Charge Station™ (USB-A)
FAQ's
How many Baskets by PC Locs are included in the iQ 10 Sync Charge Station?
Two. Each Basket has five slots that can fit all iPad models and most Tablets.
What colour Baskets will I receive with the iQ 10 Sync Charge Station?
1x Blue and 1x green.
What devices are compatible with the iQ 10 Sync Charge Station?
Almost any Tablet device. Criteria:
1) It must be USB chargeable
2) Needs to fit inside Baskets by PC Locs. To give you an idea, all iPad models and 10" Tablets are compatible. If you want to play it safe, there is a simple template that you can download in the section below to determine whether or not your devices will fit. All you have to do is download the file, print it to scale on an A3 size paper and place your device within the guides. Instructions and measurements are included on the template. For further information or help, contact us.
Can I interchange the Baskets with other PC Locs products?
Yes. Baskets by PC Locs are compatible with; iQ 10 Charging Station, iQ 20 Cart and iQ 30 Cart. Contact us for details.
What is the charging rate of the iQ 10 Sync Charge Station?
Maximum of 2.4 amps at each port
Does the iQ 10 Sync Charge Station come with cables?
No, but you have the option to purchase Standard Lightning to USB Connector Cables in a pack of 10 from PC Locs.
Please note: The iQ 10 Sync Charge Station is not compatible with the Lightning to USB illuminating POWER READY™ Smart Cables and the 30-pin to USB illuminating Smart Cables
Are you having problems syncing multiple devices with iTunes/Apple Configurator on your Macbook?
In June 2013, a range of Apple products incorporated the new 4th Generation Intel Core vPro Processors (Intel Core i5 and Intel Core i7). The new 4th Generation Intel Core vPro Processor products limits the number of devices which can be connected via their USB ports. We've developed a software update to fix this. Simply download the USB Limit Fix app from the link below and follow the instructions.
My devices aren't being recognised?
For iOS 11.4.1 devices or later (you can check your iOS version in Settings > General > About and look down at which Version the device is running), to allow the device to be recognised by PC Locs unit you may need to do one of the following steps:
1. Do not enable a passcode on iOS devices
2. -OR- for iOS devices with passcodes, simply unlock the device prior to plugging in
3. -OR- update Settings > Touch ID & Passcode > scroll down to USB Accessories (toggle to “ON” so it is green)
Downloads
iQ 10 Sync Charge Station Instruction Manual
PC Locs products are easy to set up. Download the instruction manual for more information. For further assistance please contact us.
iQ 5 Sync Charge Box Instruction Manual
PC Locs products are easy to set up. The iQ 10 Sync Charge Station comes equipped with 2 iQ 5 Sync Charge Boxes for syncing and charging. Download the instruction manual for more information on the iQ 5 Sync Charge Box. For further assistance please contact us.
iQ 10 Sync Charge Station Wall and Desk Mounting Template
PC Locs products are easy to mount. Download the PDF template for more information on how to mount the iQ 10 Sync Charge Station to a wall or desk. For further assistance please contact us.
Small Basket by PC Locs Measuring Template
The iQ 10 Sync Charge Station is equipped with two 5-slot Small Baskets by PC Locs. They are designed to hold all iPad models and most 10inch Tablets. To make it easier for you to identify what fits and what doesn't, we've created a simple template. For further assistance please contact us.
iQ 10 Sync Charge Station Device Rack Template
You can replace your Baskets with the included iQ 10 Stations Device Racks. Download this simple template to identify whether or not your device will fit inside the Device Rack slots. For further assistance please contact us.
iQ 10 Sync Charge Station Detailed Specifications sheet
Download this document to view more detailed specifications of the iQ 10 Sync Charge Station. For further assistance please contact us.
USB Limit Fix app
Are you having problems syncing multiple devices with your cart or charging station? It's probably the version of Macbook you are using. But don't worry, we've got a fix. Install this application. Refer to the USB Limit Fix PDF for further instructions.
Please note: This fix is only needed for certain Apple Mac computers particularly the newer version that use the Intel Core i5 and i7 (also known by the code name “Haswell”), it does not apply to PCs. The application will permanently install the fix so that it is always enabled on every boot without the need to run the application (it can be uninstalled through the application). The PC Locs product is required and needs to be connected to the Mac to install this fix.
Instructions for the USB Limit Fix app
Please note: This fix is only needed for certain Apple Mac computers particularly the newer version that use the Intel Core i5 and i7 (also known by the code name “Haswell”), it does not apply to PCs. The application will permanently install the fix so that it is always enabled on every boot without the need to run the application (it can be uninstalled through the application). The PC Locs product is required and needs to be connected to the Mac to install this fix.
Product Support Videos
iQ 10 Sync Charge Station - Setup Video
This video demonstrates how to setup the iQ 10 Sync Charge Station for the first time after unpacking. For more details refer to the downloadable PDF instruction manual.
iQ 10 Sync Charge Station - Demonstration Video
This demonstration video outlines the features and benefits of the iQ 10 Sync Charge Station.
Warranty
Warranty Information
For all related warranty information, click the link above.
Product Warranty Registration
Please take the time to register your product with us so that we can contact you when we release updates and improvements. We are firmly committed to your total satisfaction.
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